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Package Moderation Services (Verifier and Scanner) Down

October 25, 2024 at 10:50 PM UTC

Package Verifier Package Scanner

Resolved after 220h 52m November 4, 2024 at 3:42 AM UTC

Resolved - The Package Moderation queue is now caught back up to expected levels and the Package Services are now back to operating normally. Thank you for your patience during this time. (03:42 UTC — Nov 4)

Monitoring - We are continuing to monitor the Package Moderation Services while the automatic moderation queue backlog is being processed. We will provide an update within the next 72 hours. (09:25 UTC — Nov 1)

Monitoring - A fix has been implemented and Package Verifier and Package Scanner services are once again operating at full capacity. We will continue to monitor the Package Moderation Services until the automatic moderation queue backlog has cleared. We will provide an update within the next 48 hours. (01:32 UTC — Oct 31)

Partial Restoration - We are continuing to work with an upstream provider to fully restore the Package Verifier and Package Scanner services. Package Moderation Services will continue to operate at a reduced capacity until this work is complete. Thank you for your patience during this time. We will provide an update within the next 24 hours. (09:20 UTC — Oct 30)

Partial Restoration - We have implemented a solution to partially restore the Package Verifier and Package Scanner services, meaning that packages will begin to make their way through the Package Moderation Services again. We will provide an update within the next 24 hours. (08:40 UTC — Oct 29)

Identified - We have identified an issue affecting the availability of the Package Verifier and Package Scanner Moderation Services. We are working to resolve this issue with an upstream provider. You can continue to use the Chocolatey Community Repository normally at this time, but new packages will not advance through the package moderation process until this issue is resolved. We will provide an update within the next 24 hours. (02:55 UTC — Oct 29)