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Package Verifier and Scanner Outage

September 11, 2018 at 9:27 AM UTC

Package Verifier Package Scanner

Resolved after 10h 31m September 11, 2018 at 7:58 PM UTC

Post-mortem

One of the servers that is provided by a 3rd party was stopped. Contact was made, and the server was restarted.


Resolved - The remote server that is used for verification services has been restarted and all services restarted. (19:58 UTC — Sep 11)

Update - There have been no further reports of issues with the systems / services in our previous update and they continue to perform as expected. We are continuing to investigate the issue surrounding the Package Verifier and Scanner. (13:13 UTC — Sep 11)

Monitoring - We have performed maintenance on the Chocolatey.org database and currently monitoring the following systems / services:

  • Chocolatey.org Website
  • Community Package Repository
  • Licensed Package Repository
  • Package Validator

We are continuing to investigate the issue surrounding the Package Verifier and Scanner. (11:48 UTC — Sep 11)

Investigating - We have been alerted to potential issues with the Chocolatey Package feed for some users, have updated added to the affected systems and are currently investigating (10:42 UTC — Sep 11)

Investigating - We are currently investigating an issue with the Package Verifier and Scanner. This may lead to the delay of new packages being approved by the Chocolatey Community moderators. (09:27 UTC — Sep 11)