Package Verifier on Chocolatey.org Status Page

[Resolved] Scheduled Maintenance - Chocolatey Community Repository

Thu, 15 May 2025 15:00:48 +0000

Completed - We have completed maintenance on the Chocolatey Community Repository and are now back to operating normally. Thank you for your patience during this time. (15:50 UTC — May 15)

Maintenance - We are starting scheduled maintenance on the Chocolatey Community Repository now and expect for this work to be complete by 17:00 UTC. Please continue to watch this status page for updates. (15:00 UTC — May 15)

Maintenance - We will be performing scheduled maintenance on the Chocolatey Community Repository on 2025-05-15, between 15:00 and 17:00 UTC. During this period, you may experience errors accessing the community repository and also installing or upgrading packages from the community repository. During this time package maintainers will also not be able to push new packages. (16:40 UTC — May 8)

[Resolved] Package Verifier Gist Reports Unavailable

Tue, 03 Dec 2024 03:12:21 +0000

Resolved - A fix has been implemented that restores the ability for package maintainers to view Gist reports generated by the Package Verifier moderation service and we are now back to operating normally. Thank you for your patience during this time. (04:00 UTC — Dec 5)

Investigating - We are continuing to investigate the issue affecting the ability for package maintainers to view Gist reports generated by the Package Verifier moderation service. We will update this incident within the next 24 hours. (03:00 UTC — Dec 4)

Investigating - We’re aware of issue affecting the ability for package maintainers to view Gist reports generated by the Package Verifier moderation service. We’re currently investigating and will update this incident within the next 24 hours. (03:15 UTC — Dec 3)

[Resolved] Package Moderation Services (Verifier and Scanner) Down

Fri, 25 Oct 2024 22:50:12 +0000

Resolved - The Package Moderation queue is now caught back up to expected levels and the Package Services are now back to operating normally. Thank you for your patience during this time. (03:42 UTC — Nov 4)

Monitoring - We are continuing to monitor the Package Moderation Services while the automatic moderation queue backlog is being processed. We will provide an update within the next 72 hours. (09:25 UTC — Nov 1)

Monitoring - A fix has been implemented and Package Verifier and Package Scanner services are once again operating at full capacity. We will continue to monitor the Package Moderation Services until the automatic moderation queue backlog has cleared. We will provide an update within the next 48 hours. (01:32 UTC — Oct 31)

Partial Restoration - We are continuing to work with an upstream provider to fully restore the Package Verifier and Package Scanner services. Package Moderation Services will continue to operate at a reduced capacity until this work is complete. Thank you for your patience during this time. We will provide an update within the next 24 hours. (09:20 UTC — Oct 30)

Partial Restoration - We have implemented a solution to partially restore the Package Verifier and Package Scanner services, meaning that packages will begin to make their way through the Package Moderation Services again. We will provide an update within the next 24 hours. (08:40 UTC — Oct 29)

Identified - We have identified an issue affecting the availability of the Package Verifier and Package Scanner Moderation Services. We are working to resolve this issue with an upstream provider. You can continue to use the Chocolatey Community Repository normally at this time, but new packages will not advance through the package moderation process until this issue is resolved. We will provide an update within the next 24 hours. (02:55 UTC — Oct 29)

[Resolved] Scheduled Maintenance - Chocolatey Community Repository

Sun, 28 Jul 2024 21:00:55 +0000

Completed - We have completed maintenance on the Chocolatey Community Repository and are now back to operating normally. Thank you for your patience during this time. (22:07 UTC — Jul 28)

Maintenance - We are starting scheduled maintenance on the Chocolatey Community Repository now and expect for this work to be complete by 23:00 UTC. Please continue to watch this status page for updates. (21:00 UTC — Jul 28)

Maintenance - We will be performing scheduled maintenance on the Chocolatey Community Repository on 2024-07-28, between 21:00 and 23:00 UTC. During this period, you may experience errors accessing the Chocolatey Community Repository. (06:55 UTC — Jul 22)

[Resolved] Scheduled Maintenance

Sun, 02 Jun 2024 20:00:03 +0000

Completed - We have completed maintenance on the Chocolatey Community Repository database and are now back to operating normally. Thank you for your patience during this time. (20:48 UTC — Jun 2)

Maintenance - We are starting scheduled maintenance on the Chocolatey Community Repository database now and expect for this work to be complete by 23:00 UTC. Please continue to watch this status page for updates. (20:00 UTC — Jun 2)

Maintenance - We will be performing scheduled maintenance on our database on June 2, 2024, between 20:00 and 23:00 UTC. During this period, you may experience errors accessing Chocolatey Community Website, Community Package Repository, Community Package Repository (Push / Submit), Package Validator, Package Verifier, Package Scanner, Package Cacher, and Manage Chocolatey Packages through Boxstarter. (04:27 UTC — May 24)

[Resolved] Package Moderation Services Returning False Test Failures

Mon, 01 Apr 2024 01:20:21 +0000

Resolved - The cause of Package Moderation Services returning false test failures has been addressed and is now functioning at full capacity again. Thank you for your patience during this time. (15:20 UTC — Apr 4)

Investigating - We are continuing to work on, and test, a fix for the Package Moderation Services issues. We will provide an update within the next 24 hours. (11:22 UTC — Apr 4)

Investigating - We have identified the cause of the false test failures from the Package Moderation Services and are currently working on a fix. We will provide an update within the next 24 hours. (01:50 UTC — Apr 3)

Investigating - We are continuing to investigate the issue impacting the Package Moderation Services. Thank you for your continued patience. We will provide an update within the next 24 hours. (01:50 UTC — Apr 2)

Investigating - We are aware of an issue where the Package Moderation Services are intermittently reporting test failures with messages like “Something went very wrong. There is no package to validate." We are investigating the cause of this issue and apologize for any inconvenience this may cause you.

This incident post will be updated once we have more information. (01:20 UTC — Apr 1)

[Resolved] Intermittent Package Moderations Services Email Failures

Tue, 21 Feb 2023 20:37:49 +0000

Resolved - We have not seen any instances of emails from the Package Moderation Services failing to send for at least the last 12 hours and so we’re marking this incident as resolved.

Thank you for your patience during this time and apologies for any inconvenence caused. (22:57 UTC — Feb 23)

Monitoring - We are aware of an issue currently affecting the upstream email service used by the Package Moderation Services to send notifications about the status of packages going through the automatic moderation process. The result is that maintainers of packages may not get emails letting them know when one of their packages require attention.

If you are a package maintainer, please be aware that you may not get the usual emails when submitting a package at this time. You can always check the status of your packages directly on the Chocolatey Community website. (20:54 UTC — Feb 22)

[Resolved] Chocolatey Community Repository Performance Degradation

Wed, 11 Jan 2023 07:53:38 +0000

Closed - The Chocolatey Community Repository and Package Services have now been running at full capacity for several hours, and this incident is officially closed. Thank you for your patience during this time. (23:27 UTC — Jan 11)

Resolved - The cause of the issue has been addressed. CCR is no longer affected, and Package Services will resume service shortly. This incident will be closed when they are running at full capacity. (15:10 UTC — Jan 11)

Update - We believe we have identified the issue, and are making changes to address it. We hope to have this resolved shortly. (10:25 UTC — Jan 11)

Investigating - We are investigating a potential issue that might affect the performance of the Chocolatey Community Repository (CCR). We will provide updates via this incident, and we apologize for any inconvenience experienced at this time. (07:53 UTC — Jan 11)

[Resolved] Package Verifier Service Down

Thu, 31 Mar 2022 18:48:03 +0000

Resolved - The automatic moderation queue backlog has been processed service is now back to normal. Thank you again for your patience during this time and apologies for any inconveniences this incident may have caused. (08:14 UTC — Apr 4)

Monitoring - We have resolved the issue affecting the Package Verifier service and are monitoring it as it processes a backlog of packages going through the automatic moderation process. We will mark this incident as resolved once the queue has been processed, thanks for your patience. (16:23 UTC — Apr 2)

Identified - We have identified the issue affecting the Package Verifier service and are working on a resolution. We will provide an update within the next day. (09:46 UTC — Apr 1)

Investigating - We are investigating an issue affecting the Package Verifier service on the Chocolatey Community Repository. Packages submitted to the community repository at this time will not be able to be automatically moderated until service is restored, but packages that have already been moderated are not affected. We are sorry for any inconvenience this may cause you. This incident post will be updated once we have more information. (00:31 UTC — Apr 1)

[Resolved] Scheduled Maintenance

Sun, 03 Oct 2021 16:05:35 +0000

Maintenance - Maintenance complete. Thanks for bearing with us! (20:07 UTC — Oct 3)

Maintenance - We are performing scheduled maintenance on the Chocolatey website. (16:05 UTC — Oct 3)

[Resolved] Scheduled Updates

Tue, 27 Apr 2021 09:00:00 +0000

Resolved - Maintenance is now complete. Thank you for your patience. (11:12 UTC — Apr 27)

Maintenance - We will be performing updates and changes to the Chocolatey Website on Tuesday 27 April 2021 between 09:00 and 11:00 UTC. (17:30 UTC — Apr 23)

[Resolved] Scheduled Updates

Wed, 21 Apr 2021 09:00:00 +0000

Resolved - Maintenance is now complete. Thank you for your patience. (11:12 UTC — Apr 21)

Updates - We will be performing updates and changes to the Chocolatey Website on Wednesday 21 April 2021 between 09:00 and 11:00 UTC

[Resolved] Scheduled Updates

Wed, 31 Mar 2021 06:00:49 +0000

Resolved - Maintenance is now complete. Thank you for your patience. (09:30 UTC — Mar 22)

Updates - we are performing updates and changes to the Chocolatey Website on Wednesday 31 March 2021 between 06:00 and 11:00 UTC

[Resolved] Scheduled Maintenance

Mon, 22 Mar 2021 08:00:00 +0000

Resolved - Maintenance is now complete. Thank you for your patience. (09:45 UTC — Mar 22)

Maintenance - We will be performing maintenance on the Chocolatey database on Monday 22 March 08:00 UTC for approximately 2 hours. (08:00 UTC — Mar 22)

[Resolved] Scheduled Maintenance

Wed, 10 Mar 2021 08:30:00 +0000

Resolved - The maintenance work has been completed. Thank you for your patience. (09:05 UTC — Mar 10)

Maintenance - we are performing scheduled maintenance on the Chocolatey Website. (08:30 UTC — Mar 10)

[Resolved] Package Verification is taking longer than expected.

Mon, 16 Nov 2020 09:18:09 +0000

Resolved - The Package Verifier backlog is now back to normal levels. Thank you for your patience. (05:58 UTC — Nov 23)

Monitoring - We are continuing to monitor the Package Verifier. While the queue of packages waiting to be verified has reduced, we obviously have to also deal with new packages being submitted. Thanks for your patience during this time. (09:26 UTC — Nov 18)

Monitoring - The Package Verifier service is now up and running again. During the outage no packages were being verified and as a result there is a backlog of packages to work through. Please bear with us while this happening. (12:08 UTC — Nov 16)

Investigating - We are currently investigating an issue with the Package Verifier. This may lead to the delay of new packages being approved by the Chocolatey Community moderators. (09:18 UTC — Nov 16)

[Resolved] Scheduled Maintenance

Wed, 15 Apr 2020 04:10:41 +0000

Maintenance - Maintenance complete. Thanks for bearing with us! (08:15 UTC — Apr 15)

Maintenance - We are performing scheduled maintenance on the Chocolatey database. (05:10 UTC — Apr 15)

[Resolved] Scheduled Maintenance

Sat, 11 Apr 2020 09:40:00 +0000

Maintenance - Maintenance complete. Thanks for bearing with us! (11:50 UTC — Apr 11)

Maintenance - We are performing scheduled maintenance on the Chocolatey website. (10:41 UTC — Apr 11)

[Resolved] Essential Infrastructure Maintenance

Tue, 14 Jan 2020 09:01:28 +0000

Resolved - The update is now complete. Thank you for your patience. (09:35 UTC — Jan 14)

Maintenance - To update our infrstructure the site will be unavailable for 1 to 2 hours. We will update as soon as the site is available again. (09:01 UTC — Jan 14)

[Resolved] Slow and Intermittent Connection Issues

Wed, 27 Nov 2019 08:55:10 +0000

Resolved - The site is now stable. Thank you for your patience. (11:01 UTC — Nov 27)

Monitoring - - The site is now back online and we are continuing to monitor it (10:24 UTC — Nov 27)

Investigating - We’re aware of users experiencing slow and intermittent connections to the website and both package repositories and we are currently investigating. (08:55 UTC — Nov 27)

[Resolved] Scheduled Downtime: Infrastructure Changes

Sat, 26 Oct 2019 03:00:00 +0000

Coomplete - Thanks for your patience! The infrastructure upgrades are now complete and the site is back online. Please let us know if you experience any site issues through Gitter https://gitter.im/chocolatey/chocolatey.org in the first instance.

Maintenance - We are performing scheduled infrastructure changes during this time. Please see the Chocolatey.org blog post for more information.

[Resolved] Error 1016 / The remote server has returned an error: (530) - AWS Intermittent DNS resolution errors affecting packages.chocolatey.org

Tue, 22 Oct 2019 19:12:00 +0000

Resolved - AWS have resolved the issues.

Investigating - AWS has intermittent DNS Resolution Errors. This is affecting installation/downloading of packages including installing Chocolatey itself from the community package repository. Please watch https://status.aws.amazon.com/ for updates.

We are sorry for any inconvenience this may cause you. This incident post will be updated once we have more information.

Also watch https://github.com/chocolatey/chocolatey.org/issues/721 for updates.

[Resolved] Scheduled Maintenance

Tue, 17 Sep 2019 07:29:30 +0000

Maintenance - We are performing scheduled maintenance on the Chocolatey website.

[Resolved] Scheduled Maintenance

Fri, 30 Aug 2019 07:11:50 +0000

Maintenance - We are performing scheduled maintenance on the Chocolatey website.

[Resolved] Maintenance

Thu, 08 Aug 2019 09:26:41 +0000

Maintenance - We are performing scheduled maintenance on the Chocolatey website.

[Resolved] Maintenance

Wed, 29 May 2019 11:36:50 +0000

Maintenance - We are performing scheduled maintenance on the Chocolatey database.

[Resolved] Services Down

Wed, 07 Nov 2018 23:00:00 +0000

Resolved - All Chocolatey Services are now back up and running again. (09:36 UTC — Nov 8)

Investigating - Currently the essential Chocolatey Services remained turned off while we continue to investigate. (07:36 UTC — Nov 8)

Investigating - While we investigate site issues, we’ve turned off all but essential services. (23:00 UTC — Nov 7)

[Resolved] Site Offline

Tue, 06 Nov 2018 17:13:28 +0000

Resolved - We are still seeing a higher than normal latency, but it doesn’t appear to be affecting the website performance. We are going to do some deeper inspection on why the latency is reporting high, but for now the site is good to go. (10:46 UTC — Nov 7)

Investigating - We are aware of a disruption to the normal running of the site, which has been traced to a problem with the SQL Server backend that is used. For the time being, until we can ascertain exactly what the problem is, we have taken the site offline. (00:08 UTC — Nov 7)

Monitoring - After performing maintenance on the database we will continue to monitor the status of the services. (18:04 UTC — Nov 6)

Investigating - We’re aware of users experiencing slow and intermittent failed connections to the website and to both package repositories. We’re currently investigating. (17:13 UTC — Nov 6)

[Resolved] Slow and Intermittent Connection Issues

Fri, 02 Nov 2018 02:00:00 +0000

Resolved - After maintenance, all services are working normally again. Coming soon we’ll be implementing more performance improvements. (02:45 UTC — Nov 2)

Update - The database has been taken down for a short period while we perform maintenance. (02:10 UTC — Nov 2)

Investigating - We’re aware of users experiencing slow and intermittent connections to the website and both package repositories and we are currently investigating. (02:00 UTC — Nov 2)

[Resolved] Slow and Intermittent Connection Issues

Mon, 22 Oct 2018 17:18:00 +0000

Resolved - After refreshing the web services the site response has returned to normal. (18:50 UTC — Oct 22)

Monitoring - We are seeing the site response times return to normal and will continue to monitor. (17:55 UTC — Oct 22)

Investigating - We’re aware of users experiencing slow and intermittent connections to the website and both package repositories and we are currently investigating. (17:18 UTC — Oct 22)

[Resolved] Slow and Intermittent Connection Issues

Thu, 18 Oct 2018 15:42:00 +0000

Resolved - After maintenance, all services are working normally again. Coming soon we’ll be implementing more performance improvements. (06:48 UTC — Oct 19)

Update - Maintenance has been applied, and we are continuing to monitor the site. (19:02 UTC — Oct 18)

Update - The database has been taken down for a short period while we perform maintenance. (17:55 UTC — Oct 18)

Investigating - We’re aware of users experiencing slow and intermittent connections to the website and both package repositories and we are currently investigating. (15:42 UTC — Oct 18)

[Resolved] Slow and Intermittent Connection Issues

Thu, 11 Oct 2018 21:30:00 +0000

Resolved - After maintenance, all services are working normally again. Coming soon we’ll be implementing more performance improvements. (23:15 UTC — Oct 11)

Update - The database has been taken down for a short period while we perform maintenance. (21:40 UTC — Oct 11)

Investigating - We’re aware of users experiencing slow and intermittent connections to the website and both package repositories and we are currently investigating. (21:30 UTC — Oct 11)

[Resolved] Slow and Intermittent Connection Issues

Wed, 03 Oct 2018 19:47:00 +0000

Monitoring - After performing maintenance on the database we will continue to monitor the status of the services. (00:12 UTC — Oct 4)

Update - The database has been taken down for a short period while we perform maintenance. (23:40 UTC — Oct 3)

Investigating - We’re aware of users experiencing slow and intermittent connections to the website and both package repositories and we are currently investigating. (19:47 UTC — Oct 3)

[Resolved] Scheduled Maintenance

Wed, 26 Sep 2018 07:51:00 +0000

Maintenance - Maintenance complete. Thanks for bearing with us! (08:28 UTC — Sep 12)

Maintenance - We are performing scheduled maintenance on the Chocolatey database. (07:51 UTC — Sep 26)

[Resolved] Package Verifier and Scanner Outage

Tue, 11 Sep 2018 09:27:00 +0000

Post-mortem

One of the servers that is provided by a 3rd party was stopped. Contact was made, and the server was restarted.

Resolved - The remote server that is used for verification services has been restarted and all services restarted. (19:58 UTC — Sep 11)

Update - There have been no further reports of issues with the systems / services in our previous update and they continue to perform as expected. We are continuing to investigate the issue surrounding the Package Verifier and Scanner. (13:13 UTC — Sep 11)

Monitoring - We have performed maintenance on the Chocolatey.org database and currently monitoring the following systems / services:

Chocolatey.org Website
Community Package Repository
Licensed Package Repository
Package Validator

We are continuing to investigate the issue surrounding the Package Verifier and Scanner. (11:48 UTC — Sep 11)

Investigating - We have been alerted to potential issues with the Chocolatey Package feed for some users, have updated added to the affected systems and are currently investigating (10:42 UTC — Sep 11)

Investigating - We are currently investigating an issue with the Package Verifier and Scanner. This may lead to the delay of new packages being approved by the Chocolatey Community moderators. (09:27 UTC — Sep 11)

[Resolved] Slow and Intermittent Connection Issues

Tue, 21 Aug 2018 16:00:00 +0000

Post-mortem

One of our web servers in the load balancer stopped communicating with Memcached and was querying the database on every request. At 30 Million requests per day, that’s a bit much for a database to handle.

Resolved - We believe all users experiencing issues have been able to connect at this time. (21:20 UTC — Aug 21)

Update - Slow and intermittent connections are still being experienced and we continue to investigate. (19:14 UTC — Aug 21)

Monitoring - After stopping the Package Validator and Verifier we will continue to monitor the status of the services. (18:57 UTC — Aug 21)

Update - We will be temporarily stopping the Package Validator and Package Verifier to reduce load on the website and database. (18:40 UTC — Aug 21)

Monitoring - After performing maintenance on the packages database we will continue to monitor the status of the services. (17:02 UTC — Aug 21)

Update - The database has been taken down for a short period while we perform maintenance. (16:30 UTC — Aug 21)

Investigating - We’re aware of users experiencing slow and intermittent failed connections to the website and to both package repositories. We’re currently investigating. (16:01 UTC — Aug 21)