Community Package Repository on Chocolatey.org Status Page

[Resolved] Slow and Intermittent Connection Issues

Tue, 24 Feb 2026 03:34:57 +0000

Resolved - We haven’t had any instances of users experiencing slow and intermittent failed connections to the Chocolatey Community Repository for over 24 hours and are now back to operating normally. Thank you for your patience during this time. (22:35 UTC — Feb 25)

Investigating - We are continuing to investigate users experiencing slow and intermittent failed connections to the Chocolatey Community Repository. We will update this incident as we have more information to share, or by 2026-02-26 04:00 UTC. (03:30 UTC — Feb 25)

Investigating - We’re aware of users experiencing slow and intermittent failed connections to the Chocolatey Community Repository. We’re currently investigating and we will continue to provide updates as we have more information to share, or by 2026-02-25 04:00 UTC. (03:35 UTC — Feb 24)

[Resolved] Scheduled Maintenance - Chocolatey Community Repository

Sun, 22 Feb 2026 20:00:42 +0000

Completed - We have completed maintenance on Chocolatey Community Repository and are now back to operating normally. Thank you for your patience during this time. (21:12 UTC — Feb 22)

Maintenance Window Extension - Maintenance on Chocolatey Community Repository is taking a little longer than expected. We’re currently targeting 21:30 UTC for full availability of the service. We’re sorry for any inconvenience this may cause. (21:00 UTC — Feb 22)

Maintenance - We are starting scheduled maintenance on the Chocolatey Community Repository now and expect for this work to be complete by 21:00 UTC. Please continue to watch this status page for updates. (20:00 UTC — Feb 22)

Maintenance - We will be performing scheduled maintenance on the Chocolatey Community Repository on 2025-02-22, between 20:00 and 21:00 UTC. During this period, you may experience errors accessing the Chocolatey Community Repository (21:00 UTC — Feb 15)

[Resolved] Issues Accessing the Chocolatey Community Repository

Sun, 25 Jan 2026 00:20:25 +0000

Resolved - We haven’t had any instances of users experiencing issues accessing the Chocolatey Community Repository for over 18 hours and are now back to operating normally. We will continue to monitor the repository and open a new incident if required. Thank you for your patience during this time. (03:30 UTC — Jan 27)

Investigating - We are continuing to investigate users experiencing issues accessing the Chocolatey Community Repository. We will update this incident by 23:00 UTC. (01:15 UTC — Jan 26)

Investigating - We’re aware of users experiencing issues accessing the Chocolatey Community Repository. We’re currently investigating and we will continue to provide updates as we have more information to share, or by 22:00 UTC. (00:20 UTC — Jan 25)

[Resolved] Scheduled Maintenance - Chocolatey Community Repository

Sun, 14 Dec 2025 20:00:03 +0000

Completed - We have completed maintenance on the Chocolatey Community Repository and are now back to operating normally. Thank you for your patience during this time. (21:10 UTC — Dec 14)

Maintenance - We are starting scheduled maintenance on the Chocolatey Community Repository (https://community.chocolatey.org) now and expect for this work to be complete by 23:30 UTC. Please continue to watch this status page for updates. (20:00 UTC — Dec 14)

Maintenance - We will be performing scheduled maintenance on the Chocolatey Community Repository (https://community.chocolatey.org) on 2025-12-14, between 20:00 and 23:30 UTC. During this period, you may experience errors accessing the Chocolatey Community Repository. (01:30 UTC — Dec 4)

[Resolved] Issues Accessing the Chocolatey Community Repository

Mon, 10 Nov 2025 06:00:46 +0000

Resolved - We haven’t had any instances of issues accessing the Chocolatey Community Repository for 2 hours and are now back to operating normally. Thank you for your patience during this time. (13:30 UTC — Nov 10)

Investigating - We are seeing instances of issues accessing the Chocolatey Community Repository reoccurring. We’re currently investigating and we will continue to provide updates as we have more information to share, or by 16:00 UTC. (11:15 UTC — Nov 10)

Monitoring - A fix has been deployed to address the issues accessing the Chocolatey Community Repository. We will continue to monitor the Chocolatey Community Repository until 14:00 UTC to ensure that this incident doesn’t reoccur. (07:30 UTC — Nov 10)

[Resolved] Scheduled Maintenance - Chocolatey Community Repository

Sun, 28 Sep 2025 21:00:47 +0000

Completed - We have completed maintenance on the Chocolatey Community Repository and are now back to operating normally. Thank you for your patience during this time. (22:05 UTC — Sep 28)

Maintenance Window Extension - Maintenance on is taking a little longer than expected. We’re currently targeting 22:30 UTC for full availability of the service. We’re sorry for any inconvenience this may cause. (22:00 UTC — Sep 28)

Maintenance - We are starting scheduled maintenance on the Chocolatey Community Repository now and expect for this work to be complete by 22:00 UTC. Please continue to watch this status page for updates. (21:00 UTC — Sep 28)

Maintenance - We will be performing scheduled maintenance on the Chocolatey Community Repository on 2025-09-28, between 21:00 and 22:00 UTC. During this period, you may experience errors accessing the Chocolatey Community Repository. (01:00 UTC — Sep 24)

[Resolved] Slow and Intermittent Connection Issues

Tue, 09 Sep 2025 00:20:16 +0000

Resolved - We haven’t had any instances of slow and intermittent failed connections to the Chocolatey Community Repository over the weekend and are now back to operating normally. Thank you for your patience during this time. (05:45 UTC — Sep 15)

Monitoring - A fix has been deployed to address the slow and intermittent failed connections when using the Chocolatey Community Repository. We will continue to monitor this over the weekend to ensure that this incident doesn’t reoccur and will update this incident on 2025-09-15. (10:15 UTC — Sep 12)

Update - We are continuing to test changes to address users experiencing periods of slow and intermittent failed connections when using the Chocolatey Community Repository. We will update this incident within the next 24 hours. (05:30 UTC — Sep 11)

Update - We believe we have identified the issue affecting the Chocolatey Community Repository and are making changes to address slow and intermittent failed connections. We hope to have this resolved shortly and will update this incident within 24 hours. (09:30 UTC — Sep 9)

Investigating - We’re aware of users experiencing slow and intermittent failed connections to the Chocolatey Community Repository. We’re currently investigating and will update this incident in the next 4 hours. (00:20 UTC — Sep 9)

[Resolved] Scheduled Maintenance - Chocolatey Community Repository

Thu, 15 May 2025 15:00:48 +0000

Completed - We have completed maintenance on the Chocolatey Community Repository and are now back to operating normally. Thank you for your patience during this time. (15:50 UTC — May 15)

Maintenance - We are starting scheduled maintenance on the Chocolatey Community Repository now and expect for this work to be complete by 17:00 UTC. Please continue to watch this status page for updates. (15:00 UTC — May 15)

Maintenance - We will be performing scheduled maintenance on the Chocolatey Community Repository on 2025-05-15, between 15:00 and 17:00 UTC. During this period, you may experience errors accessing the community repository and also installing or upgrading packages from the community repository. During this time package maintainers will also not be able to push new packages. (16:40 UTC — May 8)

[Resolved] Package Scanner Service Disruption Causing Automatic Moderation Delays

Mon, 07 Apr 2025 21:48:43 +0000

Resolved - We have resolved the issue impacting Package Scanner and it is now back to operating normally. Thank you for your patience during this time. (23:20 UTC — Apr 9)

Identified - We are continuing to work with our upstream provider to resolve the issue impacting Package Scanner, which has resulted in delayed processing of packages through automatic moderation and being approved.

This incident will be updated within the next 24 hours. (20:25 UTC — Apr 8)

Identified - We have identified an issue impacting Package Scanner, which has resulted in delayed processing of packages through automatic moderation and being approved. We are working with our upstream provider to resolve this issue.

We are sorry for any inconvenience this may cause you. This incident will be updated within the next 24 hours. (21:50 UTC — Apr 7)

[Resolved] Scheduled Maintenance - Chocolatey Community Repository

Sun, 28 Jul 2024 21:00:55 +0000

Completed - We have completed maintenance on the Chocolatey Community Repository and are now back to operating normally. Thank you for your patience during this time. (22:07 UTC — Jul 28)

Maintenance - We are starting scheduled maintenance on the Chocolatey Community Repository now and expect for this work to be complete by 23:00 UTC. Please continue to watch this status page for updates. (21:00 UTC — Jul 28)

Maintenance - We will be performing scheduled maintenance on the Chocolatey Community Repository on 2024-07-28, between 21:00 and 23:00 UTC. During this period, you may experience errors accessing the Chocolatey Community Repository. (06:55 UTC — Jul 22)

[Resolved] Scheduled Maintenance

Sun, 02 Jun 2024 20:00:03 +0000

Completed - We have completed maintenance on the Chocolatey Community Repository database and are now back to operating normally. Thank you for your patience during this time. (20:48 UTC — Jun 2)

Maintenance - We are starting scheduled maintenance on the Chocolatey Community Repository database now and expect for this work to be complete by 23:00 UTC. Please continue to watch this status page for updates. (20:00 UTC — Jun 2)

Maintenance - We will be performing scheduled maintenance on our database on June 2, 2024, between 20:00 and 23:00 UTC. During this period, you may experience errors accessing Chocolatey Community Website, Community Package Repository, Community Package Repository (Push / Submit), Package Validator, Package Verifier, Package Scanner, Package Cacher, and Manage Chocolatey Packages through Boxstarter. (04:27 UTC — May 24)

[Resolved] Chocolatey Community Repository Missing Packages

Fri, 05 Apr 2024 13:02:28 +0000

Resolved - The cause of the issues with installing, upgrading and internalizing packages has been addressed and is now functioning at full capacity again. Thank you for your patience during this time. (14:29 UTC — Apr 5)

Investigating - We are aware of users having problems installing, upgrading and internalizing packages from the Chocolatey Community Repository. We’re currently investigating. (13:05 UTC — Apr 5)

[Resolved] Maintenance - Chocolatey Community Repository and Website

Fri, 05 Apr 2024 02:00:33 +0000

Completed - We have completed maintenance on the Chocolatey Community Repository and are now back to operating normally. Thank you for your patience during this time. (03:27 UTC — Apr 5)

Maintenance Window Extension - Maintenance on the Chocolatey Community Repository is taking a little longer than expected. We’re currently targeting 3:30 UTC for full availability of the service. We’re sorry for any inconvenience this may cause. (03:00 UTC — Apr 5)

Maintenance - We are starting maintenance on the Chocolatey Community Repository (community.chocolatey.org) now (2:00 UTC) and expect for this work to be complete by 3:00 UTC. Please continue to watch this status page for updates. (02:00 UTC — Apr 5)

Maintenance - Following the recent incident impacting Package Moderation Services, we will be performing maintenance on the Chocolatey Community Repository (community.chocolatey.org) on Friday 5 April 2024 between 2:00 and 3:00 UTC. During this period, you may experience errors accessing the Chocolatey Community website and also installing, upgrading, or pushing packages to or from the community repository. (15:50 UTC — Apr 4)

[Resolved] Scheduled Maintenance - Chocolatey Community Repository and Website

Sun, 24 Mar 2024 20:00:03 +0000

Completed - We have completed scheduled maintenance on the Chocolatey Community Repository and are now back to operating normally. Thank you for your patience during this time. (22:00 UTC — Mar 24)

Maintenance - We are starting scheduled maintenance on the Chocolatey Community Repository (community.chocolatey.org) now and expect for this work to be complete by 22:00 UTC. Please continue to watch this status page for updates. (20:00 UTC — Mar 24)

Maintenance - We will be performing scheduled maintenance on the Chocolatey Community Repository (community.chocolatey.org) on Sunday 24 March 2024, between 20:00 and 22:00 UTC. During this period, you may experience errors accessing the Chocolatey Community website and also installing, upgrading, or pushing packages to or from the community repository. (10:30 UTC — Mar 15)

[Resolved] Chocolatey Community Repository Performance Degradation

Mon, 19 Feb 2024 07:55:13 +0000

Resolved - The cause of the slow and intermittent failed connections to the Chocolatey Community Repository has been addressed and is now functioning at full capacity again. Once again, thank you for your patience during this time. (12:30 UTC — Feb 19)

Investigating - We’re continuing to investigate slow and intermittent failed connections to the Chocolatey Community Repository following today’s scheduled maintenance. (11:15 UTC — Feb 19)

Investigating - We’re continuing to investigate slow and intermittent failed connections to the Chocolatey Community Repository following today’s scheduled maintenance. (09:55 UTC — Feb 19)

Investigating - We’re aware of users experiencing slow and intermittent failed connections to the Chocolatey Community Repository following today’s scheduled maintenance. We’re currently investigating. (08:00 UTC — Feb 19)

[Resolved] Scheduled Maintenance - Chocolatey Community Repository and Website

Mon, 19 Feb 2024 05:00:22 +0000

Maintenance - We are starting scheduled maintenance on the Chocolatey Community Repository (community.chocolatey.org) now and expect for this work to be complete by 07:00 UTC. Please continue to watch this status page for updates. (07:00 UTC — Feb 19)

Maintenance - We will be performing scheduled maintenance on the Chocolatey Community Repository (community.chocolatey.org) on Monday 19 February 2024, between 05:00 and 07:00 UTC. During this period, you may experience errors accessing the Chocolatey Community website and also installing, upgrading, or pushing packages to or from the community repository. (15:30 UTC — Feb 13)

[Resolved] Scheduled Maintenance - Chocolatey Community Repository and Website

Sun, 05 Nov 2023 20:00:05 +0000

Extended - Maintenance on the Chocolatey Community Repository (community.chocolatey.org) is tacking longer than expected, please continue to follow this status page for updates. We will provide at update no later than one hour from now. (21:00 UTC — Nov 5)

Maintenance - We are starting scheduled maintenance on the Chocolatey Community Repository (community.chocolatey.org) now and expect for this work to be complete by 21:00 UTC. Please continue to watch this status page for updates. (20:00 UTC — Nov 5)

Maintenance - We will be performing scheduled maintenance on the Chocolatey Community Repository (community.chocolatey.org) on Sunday 5 November 2023, between 20:00 and 21:00 UTC. During this period, you may experience errors accessing the Chocolatey Community website and also installing, upgrading, or pushing packages to or from the community repository. (00:10 UTC — Nov 1)

[Resolved] Scheduled Maintenance - Chocolatey Community Repository and Website

Wed, 30 Aug 2023 15:00:47 +0000

Maintenance - We are starting scheduled maintenance on the Chocolatey Community Repository (community.chocolatey.org) now and expect for this work to be complete by 16:00 UTC. Please continue to watch this status page for updates. (15:00 UTC — Aug 30)

Maintenance - We will be performing scheduled maintenance on the Chocolatey Community Repository (community.chocolatey.org) on Wednesday 30 August 2023, between 15:00 and 16:00 UTC. During this period, you may experience errors accessing the Chocolatey Community website and also installing, upgrading, or pushing packages to or from the community repository. (14:30 UTC — Aug 29)

[Resolved] Scheduled Maintenance - Chocolatey Community Repository and Website

Sun, 16 Apr 2023 22:00:37 +0000

Extended - Post maintenance tasks are taking longer than expected to complete. We do not expect any interuption to the availability of the Chocolatey Community Repository while they complete, however we will be extending this maintenance window by 30 minutes. Thank you for your patience. (23:59 UTC — Apr 16)

Maintenance - We are starting scheduled maintenance on the Chocolatey Community Repository (community.chocolatey.org) now and expect for this work to be complete by 23:59 UTC. Please continue to watch this status page for updates. (22:00 UTC — Apr 16)

Maintenance - We will be performing scheduled maintenance on the Chocolatey Community Repository (community.chocolatey.org) on Sunday 16 April 2023, between 22:00 and 23:59 UTC. During this period, you may experience errors accessing the Chocolatey Community website and also installing, upgrading, or pushing packages to or from the community repository. (04:30 UTC — Apr 3)

[Resolved] Chocolatey Community Repository Performance Degradation

Wed, 11 Jan 2023 07:53:38 +0000

Closed - The Chocolatey Community Repository and Package Services have now been running at full capacity for several hours, and this incident is officially closed. Thank you for your patience during this time. (23:27 UTC — Jan 11)

Resolved - The cause of the issue has been addressed. CCR is no longer affected, and Package Services will resume service shortly. This incident will be closed when they are running at full capacity. (15:10 UTC — Jan 11)

Update - We believe we have identified the issue, and are making changes to address it. We hope to have this resolved shortly. (10:25 UTC — Jan 11)

Investigating - We are investigating a potential issue that might affect the performance of the Chocolatey Community Repository (CCR). We will provide updates via this incident, and we apologize for any inconvenience experienced at this time. (07:53 UTC — Jan 11)

[Resolved] Scheduled Maintenance - Chocolatey Community Repository and Website

Sun, 27 Nov 2022 20:00:52 +0000

Completed - We have completed scheduled maintenance on the Chocolatey Community Repository (community.chocolatey.org) and are now back to operating normally. Thank you for your patience during this time. (22:33 UTC — Nov 27)

Maintenance - We will be performing scheduled maintenance on the Chocolatey Community Repository (community.chocolatey.org) on Sunday 27th November 2022, between 20:00 and 23:59 UTC. During this period, you may experience errors accessing the Chocolatey Community website and also installing, upgrading, or pushing packages to or from the community repository. (16:45 UTC — Nov 16)

[Resolved] Scheduled Maintenance - Chocolatey Community Repository

Sun, 04 Sep 2022 22:00:49 +0000

Complete - Scheduled maintenance on the Chocolatey Community Repository has been completed. (22:27 UTC — Sep 4)

Maintenance - We will be performing scheduled maintenance on the Chocolatey Community Repository (community.chocolatey.org) on Sunday 04 September 2022 between 22:00 and 23:00 UTC. During this period, you may experience errors accessing the Chocolatey Community website and also installing or upgrading packages from the community repository. (22:11 UTC — Sep 1)

[Resolved] Scheduled Maintenance - Chocolatey Community Repository and Website

Thu, 21 Jul 2022 06:00:28 +0000

Complete - Maintenance on the Chocolatey Community has been completed. Thank you for your patience during this time. (11:44 UTC — Jul 21)

Maintenance Window Extension - Maintenance on the Chocolatey Community Repository is continuing. We’re planning to be back to full availability of the service by 12:00 UTC, but our predictions so far have been inaccurate. We’re sorry for any inconvenience these further delays may cause. (10:00 UTC — Jul 21)

Maintenance Window Extension - Maintenance on the Chocolatey Community Repository is taking a fair bit longer than expected. We’re currently targeting 10:00 UTC for full availability of the service. We’re sorry for any inconvenience this further delay may cause. (09:05 UTC — Jul 21)

Maintenance Window Extension - Maintenance on the Chocolatey Community Repository is taking a little longer than expected. We’re currently targeting 9:00 UTC for full availability of the service. We’re sorry for any inconvenience this may cause. (08:00 UTC — Jul 21)

Maintenance - Scheduled maintenance has started, please bear with us while the site is offline. Back shortly! (06:10 UTC — Jul 21)

Maintenance - We will be performing scheduled maintenance on the Chocolatey Community Repository (community.chocolatey.org) on Thursday 21 July 2022 between 6:00 and 8:00 UTC. During this period, you may experience errors accessing the Chocolatey Community website and also installing or upgrading packages from the community repository. (10:30 UTC — Jul 18)

[Resolved] Timeouts when Searching and Installing Packages

Sat, 08 Jan 2022 19:10:58 +0000

Resolved - We’ve not seen any reoccurrence of this issue. Though we will continue to monitor the situation, we are happy to mark this as resolved. (16:15 UTC — Jan 11)

Monitoring - After making changes to the firewall, we are seeing a definite change in the odd behaviour. We will continue to monitor the status of the services. (16:15 UTC — Jan 10)

Update - We’ve made some changes to the firewall. (16:00 UTC — Jan 10)

Investigating - We are investigating occasional issues with high latency and timeouts when searching and installing packages. We’ll update this with updates as we have more information. (15:30 UTC — Jan 10)

[Resolved] Scheduled Maintenance

Sun, 03 Oct 2021 16:05:35 +0000

Maintenance - Maintenance complete. Thanks for bearing with us! (20:07 UTC — Oct 3)

Maintenance - We are performing scheduled maintenance on the Chocolatey website. (16:05 UTC — Oct 3)

[Resolved] Chocolatey Community Repository Degraded Performance

Thu, 23 Sep 2021 08:54:00 +0000

Resolved - The performance of the Chocolatey Community Repository has returned to normal, and all users that were experiencing issues are now able to use the service again. (11:07 UTC — Sep 23)

Monitoring - The Chocolatey Community Repository is currently under heavy load and experiencing performance degradation. We are monitoring this load and mitigating it as much as possible. This incident post will be updated when service returns to normal or there is further information to share. (09:00 UTC — Sep 23)

Investigating - We are investigating a potential issue that might affect the uptime of one our of services. We are sorry for any inconvenience this may cause you. This incident post will be updated once we have more information. (08:54 UTC — Sep 23)

[Resolved] Scheduled Updates

Tue, 27 Apr 2021 09:00:00 +0000

Resolved - Maintenance is now complete. Thank you for your patience. (11:12 UTC — Apr 27)

Maintenance - We will be performing updates and changes to the Chocolatey Website on Tuesday 27 April 2021 between 09:00 and 11:00 UTC. (17:30 UTC — Apr 23)

[Resolved] Scheduled Updates

Wed, 21 Apr 2021 09:00:00 +0000

Resolved - Maintenance is now complete. Thank you for your patience. (11:12 UTC — Apr 21)

Updates - We will be performing updates and changes to the Chocolatey Website on Wednesday 21 April 2021 between 09:00 and 11:00 UTC

[Resolved] Scheduled Updates

Wed, 31 Mar 2021 06:00:49 +0000

Resolved - Maintenance is now complete. Thank you for your patience. (09:30 UTC — Mar 22)

Updates - we are performing updates and changes to the Chocolatey Website on Wednesday 31 March 2021 between 06:00 and 11:00 UTC

[Resolved] Scheduled Maintenance

Mon, 22 Mar 2021 08:00:00 +0000

Resolved - Maintenance is now complete. Thank you for your patience. (09:45 UTC — Mar 22)

Maintenance - We will be performing maintenance on the Chocolatey database on Monday 22 March 08:00 UTC for approximately 2 hours. (08:00 UTC — Mar 22)

[Resolved] Scheduled Maintenance

Wed, 10 Mar 2021 08:30:00 +0000

Resolved - The maintenance work has been completed. Thank you for your patience. (09:05 UTC — Mar 10)

Maintenance - we are performing scheduled maintenance on the Chocolatey Website. (08:30 UTC — Mar 10)

[Resolved] Scheduled Maintenance

Wed, 15 Apr 2020 04:10:41 +0000

Maintenance - Maintenance complete. Thanks for bearing with us! (08:15 UTC — Apr 15)

Maintenance - We are performing scheduled maintenance on the Chocolatey database. (05:10 UTC — Apr 15)

[Resolved] Scheduled Maintenance

Sat, 11 Apr 2020 09:40:00 +0000

Maintenance - Maintenance complete. Thanks for bearing with us! (11:50 UTC — Apr 11)

Maintenance - We are performing scheduled maintenance on the Chocolatey website. (10:41 UTC — Apr 11)

[Resolved] Essential Infrastructure Maintenance

Tue, 14 Jan 2020 09:01:28 +0000

Resolved - The update is now complete. Thank you for your patience. (09:35 UTC — Jan 14)

Maintenance - To update our infrstructure the site will be unavailable for 1 to 2 hours. We will update as soon as the site is available again. (09:01 UTC — Jan 14)

[Resolved] Timeouts when searching and installing packages

Wed, 18 Dec 2019 08:30:00 +0000

Resolved - Since the last changes were made, we have been monitoring for a reoccurence of the issues. We are happy to report that we have seen no such reoccurence and therefore consider this issue resolved.

However, we are under no illusions that there is still work to be done to the site and the infrastructure and we ask for your patience while this continues. (17:00 UTC — Jan 7)

Monitoring - We’ve just deployed some changes we believe are going to resolve the disruptions that have been occurring frequently - we just deployed these and we’ll be monitoring for issues. (00:10 UTC — Jan 3)

Update - We’ve seen reoccurrences of high latency and service unavailable and have responded by restarting an aspect of our service that is not performing properly. We are working to get someone to take a closer look - which given the holidays has been a bit difficult. (18:32 UTC — Dec 26)

Monitoring - We have not seen a reoccurrence of the recent issues the website has been experiencing for almost 24 hours. We are continuing to monitor the situation and will update with any further information when we have it. Thank you for your patience. (14:08 UTC — Dec 24)

Update - The offline changes have been completed and the site is now available. Thank you for your patience. (16:22 UTC — Dec 23)

Update - The site will be put into maintenance mode shortly as we perform some offline changes to the Chocolatey Community Repository for a short period of time. (15:41 UTC — Dec 23)

Update - We are continuing to investigate the ongoing issue with intermittent timeouts when using the Chocolatey Community Repository (13:38 UTC — Dec 23)

Update - We’ve found what we believe is the root cause of the issue and are now working on options to resolve the issue - it may not be a quick fix to resolve so bear with us. (16:36 UTC — Dec 20)

Investigating - We are seeing intermittent periods of large numbers of requests that are getting held up that wouldn’t normally be held up. This leads us to look closer at our recent database migration to ensure all the settings are correct. The times of high traffic seem to occur most on average during late evening US times (03:00 - 07:00 UTC). (16:23 UTC — Dec 19)

Investigating - We are investigating issues with high latency and timeouts when searching and installing packages. We’ll update this with updates as we have more information. (02:30 UTC — Dec 18)

[Resolved] Intermittent 'Service Unavailable' Messages

Mon, 16 Dec 2019 08:34:00 +0000

Resolved - The issue has now been resolved and normal service has resumed. (09:08 UTC — Dec 16)

Investigating - We are investigating a potential issue that might affect the uptime of one our of services. We are sorry for any inconvenience this may cause you. This incident post will be updated once we have more information. (08:34 UTC — Dec 16)

[Resolved] Slow and Intermittent Connection Issues

Fri, 29 Nov 2019 22:38:00 +0000

Resolved - The majority of site changes have been completed and the site is now stable. This has been a very long recorded outage however, while the site has been stable and working for some time we have had to make additional changes to make this stability more permanent. There are some additional changes required and you can find these on GitHub. Thank you for your patience. (11:04 UTC — Dec 13)

Monitoring - Site maintenance is now complete. (16:17 UTC — Dec 11)

Maintenance - We have taken the site down for a short maintenance period and will update the status once complete. (15:52 UTC — Dec 11)

Monitoring - It was determined that the intermittent failures has to do with package dependencies that have a `.` in their name. Possibly also packages with a `-`. So we’ve backed out the change until we can get the index to respond properly on those types of requests as well. (23:10 UTC — Dec 8)

Monitoring - We are receiving a few reports of folks who are receiving the unable to resolve dependency again - right now it is intermittent, but we will continue to monitor the situation closely. (22:50 UTC — Dec 8)

Monitoring - The site started seeing high latency again, so we deployed an update to use the index cache for FindPackagesById, which removed the latency issues. We’ve taken the affected systems down to just the community repository when using the packaging services. (18:37 UTC — Dec 8)

Monitoring - A number of users have reported issues with dependent packages not being found when they are installing a package. A fix has been been implemented and we are continuing to monitor the issue. (18:29 UTC — Dec 6)

Monitoring - We have implemented some changes to the caching for the site (see 761 and 762) which should minimise the issues experienced when searching. We are monitoring the effect this has on the ‘OutOfMemoryErrors’ the site has been experiencing. (10:50 UTC — Dec 6)

Investigating - Unfortunately increasing the resources to the web machines has not resolved the issue and users are continuing to see ‘Failed to process request. ‘This package had an issue pushing: this writer hit an OutOfMemoryError; cannot commit’. Restarting the web machines alleviates the issue temporarily however we are continuing to work with our hosting provider for a permanent resolution. (10:41 UTC — Dec 5)

Investigating - We are still working on a resolution for the caching changes and stabilizing that aspect to allow for the numbers to be correct. We increased the resources on the web machines to the maximum available with our current hosting provider and are no longer seeing memory issues, but there are still intermittent latency issues. (01:45 UTC — Dec 4)

Investigating - After the implementation of additional caching we are investigating issues of inconsistent package totals shown on the packages home page. We are also investigating issues around package status updated being made from the package page itself (this appears to be limited to package maintainers and community moderators). We apologise for the continued issues and assure you we are continuing to work on them but with the goal of minimising downtime. (14:18 UTC — Dec 3)

Monitoring - We have turned back on the aggregate stats with a more performant implementation. We’ve also adjusted some database column sizes and added a missing index to increase performance. We still have a few more things to do, and we are not ready to adjust the severity down any further until those aspects are implemented. (05:15 UTC — Dec 1)

Monitoring - We have implemented changes to stabilise the site and are monitoring the issues. In the meantime we have changed the Severity from Down to Disrupted. (21:45 UTC — Nov 30)

Investigating - We’ve determined there are some queries that are queueing up and timing out and are working on a resolution. We’ve also shut off aggregate stats temporarily so everything at https://chocolatey.org/stats will come back zero. (19:45 UTC — Nov 30)

Investigating - We’re aware of users experiencing slow and intermittent connections to the website and community package repository and we are currently investigating. We are sorry for any inconvenience this may cause you. This incident post will be updated once we have more information. (22:38 UTC — Nov 29)

[Resolved] Slow and Intermittent Connection Issues

Wed, 27 Nov 2019 08:55:10 +0000

Resolved - The site is now stable. Thank you for your patience. (11:01 UTC — Nov 27)

Monitoring - - The site is now back online and we are continuing to monitor it (10:24 UTC — Nov 27)

Investigating - We’re aware of users experiencing slow and intermittent connections to the website and both package repositories and we are currently investigating. (08:55 UTC — Nov 27)

[Resolved] Scheduled Downtime: Infrastructure Changes

Sat, 26 Oct 2019 03:00:00 +0000

Coomplete - Thanks for your patience! The infrastructure upgrades are now complete and the site is back online. Please let us know if you experience any site issues through Gitter https://gitter.im/chocolatey/chocolatey.org in the first instance.

Maintenance - We are performing scheduled infrastructure changes during this time. Please see the Chocolatey.org blog post for more information.

[Resolved] Error 1016 / The remote server has returned an error: (530) - AWS Intermittent DNS resolution errors affecting packages.chocolatey.org

Tue, 22 Oct 2019 19:12:00 +0000

Resolved - AWS have resolved the issues.

Investigating - AWS has intermittent DNS Resolution Errors. This is affecting installation/downloading of packages including installing Chocolatey itself from the community package repository. Please watch https://status.aws.amazon.com/ for updates.

We are sorry for any inconvenience this may cause you. This incident post will be updated once we have more information.

Also watch https://github.com/chocolatey/chocolatey.org/issues/721 for updates.

[Resolved] Scheduled Maintenance

Tue, 17 Sep 2019 07:29:30 +0000

Maintenance - We are performing scheduled maintenance on the Chocolatey website.

[Resolved] Scheduled Maintenance

Fri, 30 Aug 2019 07:11:50 +0000

Maintenance - We are performing scheduled maintenance on the Chocolatey website.

[Resolved] Maintenance

Thu, 08 Aug 2019 09:26:41 +0000

Maintenance - We are performing scheduled maintenance on the Chocolatey website.

[Resolved] 502 Bad Gateway - Cloudflare experiencing issues

Tue, 02 Jul 2019 13:45:00 +0000

Resolved - Cloudflare has resolved the 502 Gateway issue (https://www.cloudflarestatus.com/incidents/tx4pgxs6zxdr) and all systems are functioning. We’ll continue to monitor Cloudflare Status and will provide updates if there are additional issues. (15:50 UTC — Jul 2)

Investigating - Cloudflare is investigating issues. Please watch https://www.cloudflarestatus.com/ for details. We are sorry for any inconvenience this may cause you. This incident post will be updated once we have more information. (14:45 UTC — Jul 2)

[Resolved] Maintenance

Wed, 29 May 2019 11:36:50 +0000

Maintenance - We are performing scheduled maintenance on the Chocolatey database.

[Resolved] Community Repository Runtime Errors

Thu, 29 Nov 2018 11:25:01 +0000

Resolved - The connection to our database web host has been restored, and the website is back up and running. (13:44 UTC — Nov 29)

Investigating - Our database web host are having issues and are working on the issue. (13:03 UTC — Nov 29)

Investigating - We are seeing some Runtime Error messages being returned while trying to access chocolatey.org. (11:25 UTC — Nov 29)

[Resolved] Community Repository High Latency

Wed, 21 Nov 2018 08:34:01 +0000

Resolved - After completing maintenance, the website seems to be responding again. We will continue to monitor the site, and update as required. (17:28 UTC — Nov 21)

Investigating - We are seeing some latency, especially when trying to push packages to the community package repository. (08:43 UTC — Nov 21)

[Resolved] Community Repository High Latency

Wed, 07 Nov 2018 23:00:01 +0000

Resolved - After completing maintenance, the website seems to be responding again. We will continue to monitor the site, and update as required. (09:44 UTC — Nov 8)

Investigating We are going to perform some additional maintenance this morning in an attempt to resolve problems. (07:37 UTC — Nov 8)

Investigating - We are seeing some lingering latency, especially when trying to push packages to the community package repository. (23:00 UTC — Nov 7)

[Resolved] Site Offline

Tue, 06 Nov 2018 17:13:28 +0000

Resolved - We are still seeing a higher than normal latency, but it doesn’t appear to be affecting the website performance. We are going to do some deeper inspection on why the latency is reporting high, but for now the site is good to go. (10:46 UTC — Nov 7)

Investigating - We are aware of a disruption to the normal running of the site, which has been traced to a problem with the SQL Server backend that is used. For the time being, until we can ascertain exactly what the problem is, we have taken the site offline. (00:08 UTC — Nov 7)

Monitoring - After performing maintenance on the database we will continue to monitor the status of the services. (18:04 UTC — Nov 6)

Investigating - We’re aware of users experiencing slow and intermittent failed connections to the website and to both package repositories. We’re currently investigating. (17:13 UTC — Nov 6)

[Resolved] Slow and Intermittent Connection Issues

Fri, 02 Nov 2018 02:00:00 +0000

Resolved - After maintenance, all services are working normally again. Coming soon we’ll be implementing more performance improvements. (02:45 UTC — Nov 2)

Update - The database has been taken down for a short period while we perform maintenance. (02:10 UTC — Nov 2)

Investigating - We’re aware of users experiencing slow and intermittent connections to the website and both package repositories and we are currently investigating. (02:00 UTC — Nov 2)

[Resolved] Slow and Intermittent Connection Issues

Mon, 22 Oct 2018 17:18:00 +0000

Resolved - After refreshing the web services the site response has returned to normal. (18:50 UTC — Oct 22)

Monitoring - We are seeing the site response times return to normal and will continue to monitor. (17:55 UTC — Oct 22)

Investigating - We’re aware of users experiencing slow and intermittent connections to the website and both package repositories and we are currently investigating. (17:18 UTC — Oct 22)

[Resolved] Slow and Intermittent Connection Issues

Thu, 18 Oct 2018 15:42:00 +0000

Resolved - After maintenance, all services are working normally again. Coming soon we’ll be implementing more performance improvements. (06:48 UTC — Oct 19)

Update - Maintenance has been applied, and we are continuing to monitor the site. (19:02 UTC — Oct 18)

Update - The database has been taken down for a short period while we perform maintenance. (17:55 UTC — Oct 18)

Investigating - We’re aware of users experiencing slow and intermittent connections to the website and both package repositories and we are currently investigating. (15:42 UTC — Oct 18)

[Resolved] Slow and Intermittent Connection Issues

Thu, 11 Oct 2018 21:30:00 +0000

Resolved - After maintenance, all services are working normally again. Coming soon we’ll be implementing more performance improvements. (23:15 UTC — Oct 11)

Update - The database has been taken down for a short period while we perform maintenance. (21:40 UTC — Oct 11)

Investigating - We’re aware of users experiencing slow and intermittent connections to the website and both package repositories and we are currently investigating. (21:30 UTC — Oct 11)

[Resolved] Slow and Intermittent Connection Issues

Wed, 03 Oct 2018 19:47:00 +0000

Monitoring - After performing maintenance on the database we will continue to monitor the status of the services. (00:12 UTC — Oct 4)

Update - The database has been taken down for a short period while we perform maintenance. (23:40 UTC — Oct 3)

Investigating - We’re aware of users experiencing slow and intermittent connections to the website and both package repositories and we are currently investigating. (19:47 UTC — Oct 3)

[Resolved] Scheduled Maintenance

Wed, 26 Sep 2018 07:51:00 +0000

Maintenance - Maintenance complete. Thanks for bearing with us! (08:28 UTC — Sep 12)

Maintenance - We are performing scheduled maintenance on the Chocolatey database. (07:51 UTC — Sep 26)

[Resolved] Slow and Intermittent Connection Issues

Wed, 12 Sep 2018 14:17:00 +0000

Resolved - After deploying additional resources and monitoring we can confirm that services have returned to normal. (17:56 UTC — Sep 12)

Monitoring - We have temporarily deployed additional resources to help alleviate the current connection issues. We continue to work towards a full solution. (16:36 UTC — Sep 12)

Update - After investigating we have identified an issue with one of our web servers in the load balancer. We are continuing to work on resolution. (15:23 UTC — Sep 12)

Investigating - We’re aware of users experiencing slow and intermittent connections to the website and both package repositories and we are currently investigating. (14:17 UTC — Sep 12)

[Resolved] Slow and Intermittent Connection Issues

Tue, 21 Aug 2018 16:00:00 +0000

Post-mortem

One of our web servers in the load balancer stopped communicating with Memcached and was querying the database on every request. At 30 Million requests per day, that’s a bit much for a database to handle.

Resolved - We believe all users experiencing issues have been able to connect at this time. (21:20 UTC — Aug 21)

Update - Slow and intermittent connections are still being experienced and we continue to investigate. (19:14 UTC — Aug 21)

Monitoring - After stopping the Package Validator and Verifier we will continue to monitor the status of the services. (18:57 UTC — Aug 21)

Update - We will be temporarily stopping the Package Validator and Package Verifier to reduce load on the website and database. (18:40 UTC — Aug 21)

Monitoring - After performing maintenance on the packages database we will continue to monitor the status of the services. (17:02 UTC — Aug 21)

Update - The database has been taken down for a short period while we perform maintenance. (16:30 UTC — Aug 21)

Investigating - We’re aware of users experiencing slow and intermittent failed connections to the website and to both package repositories. We’re currently investigating. (16:01 UTC — Aug 21)